Interview Techniques - Overcoming Language Barriers
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For candidates whose primary language is not English, interviewing
can be intimidating. Although Title VII of the Civil
Rights Act of 1964 does not allow employers to require English
as the only language spoken in the workplace without compelling
reasons, language difficulties can still cause problems during
interviews.
The importance of your English fluency as a candidate depends
in part on the job and company. For example, if you are working
with numbers or computer programming, refined English skills are
less important; if other colleagues speak your primary language,
you need not rely as heavily on English.
But, if you are applying for a job as a manager or you will be
interacting with English-speaking clients regularly, English fluency
is likely to be significant.
In addition to barriers on the job, language skills can pose
barriers during interviews. Employers need to feel like they can
connect with you. Even if you are friendly and accomplished, interviewers
will begin to feel uncomfortable if they cannot communicate with
you effectively.
People feel uncomfortable when they cannot understand you or are
not confident that you understand them. The last thing you want
to do is leave an interviewer with the impression that you are
nice and talented, but that he could not tell if you understood
what he was saying. Feeling like you cannot express yourself well
can also cause you to lose well-deserved and much-needed confidence.
There are ways for you to overcome these negative outcomes. Language
difficulties are best resolved by learning English very well. The
more fluent you are, the better and more confidently you can connect
with the employer. If you are still struggling with English, consider
the other tips below.
Before the Interview
- Memorize answers to common and difficult questions after having
someone edit your responses for grammar.
- Write down a few notes to yourself that you can refer to during
the interview if you get intimidated.
- Prepare and memorize questions that you wish to ask the interviewer.
During the Interview
- Remember that you are a qualified person who speaks more than
one language, an accomplishment that many interviewers cannot
claim for themselves.
- If you do not understand a question during the interview,
ask the interviewer to clarify the question. You might begin
by saying,
"I want to make sure that I understand what you mean. Are
you saying...?"
- Address your language proficiency in the interview. For example,
mention to the interviewer how you make certain that you understand
instructions and give examples of working situations in which
you excelled, despite limitations in English. Do this casually
if possible.
- Tell the interviewer about your plans to take advanced English
classes or tutoring in the evenings.
- Take notes.
- Summarize what the interviewer says at the end of the interview,
touching on the important responsibilities of the job and needs
of the company. Briefly repeat how you could meet these needs.
Inquire into when you can expect to hear from the company.
After the Interview
- Be sure to write a thank you note that highlights your fit
with the position. Repeat what you have to offer the company
and what enthuses you about the company.
- Be sure to have someone edit the note for grammar before you
send it. This way, the lasting impression of you will focus on
your abilities and not your English.
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